Monitor question

Discussion in 'Computer Hardware' started by David M, Feb 16, 2017.

  1. David M

    David M Techphile.

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    I just changed one of my gaming computers over from a three monitor, 1080 setup in Surround over to a single 2k monitor setup. The native resolution is 2560 x 1600.

    The graphics card or the monitor or something else is not recognizing that it is a 2k monitor. The highest resolution that I am being offered from the Nvidia Control Panel is 1920 x 1080.

    I have power cycled the computer and the monitor.

    The monitor is a Dell U3014 and the graphics card is a GTX 980 Ti. The OS is Windows 7. I have Dell Display Manager software Version 1.30.0.1800 loaded.

    The Dell Download Center is of no help in getting the drivers. It wants me to subscribe (pay them?) and log in. I never had to do this before with Dell.

    Found the drivers. DELL_U3014_MONITOR_A00_00_DRVR_XCW6T.exe Uncompressing them with 7-Zip is a confusing mess...unsuccessful.

    This monitor has worked fine in the past without installing any Dell drivers. I'm just guessing that having the Dell drivers will help with my problem.
     
    Last edited: Feb 16, 2017
  2. reggie14

    reggie14

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    What kind of cable are you using to connect the monitor?
     
  3. David M

    David M Techphile.

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    One of the three of the same ones as before. A DisplayPort (card) to HDMI cable (2k monitor).

    The same cable worked when it was connected to the 1k monitor.

    All Displayport and HDMI cables should be able to handle 2k shouldn't they? Or not?
     
    Last edited: Feb 16, 2017
  4. David M

    David M Techphile.

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    Well Shazam! Changing the cable solved the problem! I guess either there is a difference or the first cable went bad where it would work for a 1K monitor but not a 2k.

    Thanks!
     
  5. reggie14

    reggie14

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    HDMI v1 cables and single-link DVI cables can only carry 1920x1200.

    Some DisplayPort cables will max out at 2560x1440. It's possible your Dell doesn't support 1440p, and instead tried to drop back down to 1080p.
     
  6. David M

    David M Techphile.

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    It's native resolution is 2560 x 1600. I have had it at that resolution since I got it a few years ago.

    I'm guessing the problem seemed to be a bad cable or a cable that did not support full 2K resolution.

    Again, thanks for your help! :)