Windows live mail

Discussion in 'Networking, Internet, Web Applications & The Cloud' started by suzuki16, Aug 6, 2011.

  1. suzuki16

    suzuki16

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    I use Windows live mail, with a hotmail address. When I go online I have the usual folders. ie inbox, junk, sent, deleted.
    For quite a few years I have had two folders with personal items stored in them.
    On Friday the 6th August, I logged in as usual, and then found that both of the self created folders had gone. I did not delete them, and NO ONE else has access to my hotmail.
    Can anyone throw any light on this problem please.

    Thanks in advance
    Jack
     
  2. Bob338

    Bob338

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    Look at the list on the left of your screen. Under the heading of the area where you had your folders it's likely you have a square 'bullet'. It should be a triangle. Click on it and that will list your folders. Hope that helps.
     
  3. suzuki16

    suzuki16

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    Thank you for the prompt reply, but I have every folder except the vanished ones. I have used the "bullets" to view or hide as you suggested, but it looks like they have permanently gone.

    Jack
     
  4. Bob338

    Bob338

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    Mine have been 'lost' a couple of times but they are still there. Don't recall how I got them back. I HATE Live Mail!! I'm looking for a better solution to email now.
     
  5. glc

    glc Forum Administrator Staff Member

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    Try a system restore.
     
  6. rjfvillarosa

    rjfvillarosa Moderator Staff Member

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    Last edited: Aug 7, 2011
  7. suzuki16

    suzuki16

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    I use the online version of mail, so system restore will not help.

    Thank you for the reply anyway.
     
  8. Nuclear Krusader

    Nuclear Krusader Mondsreitersmann

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    That is one of the best recipes for disaster. I know hindsight doesn't help your current problem, but you can prevent it from happening in the future by using a reliable mail client that stores your mail locally. Outlook 2010/2011 should serve your needs. You cannot be at the mercy of the service providers: they can lose your mail anytime and will not take responsibility for it, and even if they did, that still doesn't bring your data back from oblivion.
     
  9. glc

    glc Forum Administrator Staff Member

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    A good FREE mail client is Thunderbird.
     
  10. suzuki16

    suzuki16

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    Thank you all for the replies.

    Jack
     

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