I'm about to wipe Windows XP and install Windows Vista HB on my mother-in-laws PC but she'll lose her broadband connection. Let me explain, (1) She has no idea where her broadband paperwork is. (2) She is using a USB ADSL modem, so the password is on her PC. (3) Once, to find her password, she got me to contact British Telecom Broadband and after being put on hold for literally hours, we eventually got passed around some people in some Indian call centre only to be told her password is - PASSWORD. Well it wasn't. I'm not going through that nightmare again. Anyway, is there ANY way of retrieving her broadband password before I scrub Windows XP and install Vista HB. TIA.