12-21-2008, 07:44 PM
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#1
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Member (5 bit)
Join Date: Dec 2008
Posts: 18
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You have not connected power extension cable to your radeon 9800.
Ok. I have a radeon 9800 gfx card in my pc. I was playing FSX yesterday and it was playing really laggy. About a 14fps drop. On landing it froze up and refused to respond, NOTHING worked. I forced a shutdown by holding down the power button. I booted up again and straight away I got a red error: "You have not connected the power extension cable to your Radeon 9800 Pro, please read the manual for proper hardware installation".  i have been using this card for about a year and a half. I opened up the tower and found the #4 pin on the molex on the card had burnt out. I have posted these pictures to show what has happened:
http://i436.photobucket.com/albums/q...GFXCARD003.jpg
-and-
http://i436.photobucket.com/albums/q...GFXCARD002.jpg
PC Specs:
2.8GHz Pentium D CPU
768MB DDR333 RAM
Radeon 9800 GFX Card
Maxtor 40GB HDD (ATA)
320GB external hdd
Windows Xp home
any tips?
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12-21-2008, 07:48 PM
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#2
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Member (10 bit)
Premiere Member
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Location: Detroit, MI
Posts: 822
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what is the model number of your power supply?
I assume it was plugged in...
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12-21-2008, 07:52 PM
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#3
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Member (5 bit)
Join Date: Dec 2008
Posts: 18
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well yea it was plugged in, the PSU came with the pc, lasted for about three years. The model is:
FSP Group ( never heard of them)
Model: FSP280-60PNA-I (PF)
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12-21-2008, 08:01 PM
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#4
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Computing Professor
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Join Date: Aug 2003
Location: near the right coast of Michigan
Posts: 7,892
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It occurs to me that a 280W FSP power supply unit would generally be under-powering your system, especially when you're playing graphics-intensive games where power load would be the greatest. The Radeon 9800 series recommends (requires) at least a 300W high-quality PSU. Keep in mind also that the Pentium D processor is known to draw a great amount of power, on top of the 9800, which requires an axillary/extra power connector. That is definitely where I would look first. By chance, does your external hard drive have a power connector, or does it only have a USB connector?
This is an aside, but why are you using a DDR333-speed memory with a Pentium D? I don't think Intel ever made a 533Mhz FSB P-D, so you're likely underclocking your processor.
kram
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12-21-2008, 08:02 PM
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#5
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Served with Pride
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Join Date: Apr 2003
Location: near the left coast of Michigan
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If I read this right, you installed a Radeon 9800 AGP vid card in a computer with a 280 watt power supply. The MINIMUM recommended power supply for that card was/is 350 watts. Consider yourself lucky that you were using a top brand power supply. FSP Group makes some of the best. Time for a new one. Is this a name brand pc like Dell or HP?
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12-21-2008, 08:08 PM
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#6
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Member (10 bit)
Premiere Member
Join Date: Nov 2008
Location: Detroit, MI
Posts: 822
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Quote:
Originally Posted by blackdragon723
well yea it was plugged in, the PSU came with the pc, lasted for about three years. The model is:
FSP Group ( never heard of them)
Model: FSP280-60PNA-I (PF)
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That is a 280w power supply , what is the make of the card? Can you give me the exact model number of the card?
I think you have this one but I am not sure...
http://ati.amd.com/products/radeon98...pro/specs.html
This one says 300W power supply, although it was working have you recently added anything to your system? |
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12-21-2008, 08:08 PM
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#7
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Member (5 bit)
Join Date: Dec 2008
Posts: 18
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yes, my external hdd has an external mains connector, im pretty sure its a ddr333 but im not 100% sure, yea i installed but why would it run for a year then just give up? Yes it is a name brand, Packard Bell. So i have to get a new PSU correct?
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12-21-2008, 08:08 PM
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#8
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Served with Pride
Staff
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Join Date: Apr 2003
Location: near the left coast of Michigan
Posts: 14,124
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Quote:
Originally Posted by kram 2.0
This is an aside, but why are you using a DDR333-speed memory with a Pentium D? I don't think Intel ever made a 533Mhz FSB P-D, so you're likely underclocking your processor.
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Kram, the PentD 805 is a 2.66GHz, 533fsb cpu. If that's what the op is running, he's ok with the ram. |
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12-21-2008, 08:13 PM
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#9
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Member (10 bit)
Premiere Member
Join Date: Nov 2008
Location: Detroit, MI
Posts: 822
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Quote:
Originally Posted by Panama Red
Kram, the PentD 805 is a 2.66GHz, 533fsb cpu. If that's what the op is running, he's ok with the ram.
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http://processorfinder.intel.com/list.aspx?ProcFam=2112
I was a little surprised... the things you learn on the internet |
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12-21-2008, 08:22 PM
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#10
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Member (5 bit)
Join Date: Dec 2008
Posts: 18
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ok, the Serial number is 180439024359
The part number is 102A0753700 000001 and indeed it is Radeon 9800 PRO 128M
there is also a sticker with and arrow then P33011
and all the black chips on the back have hynix wriittenon them.
I can't remember the make of the card no, i chucked the box ages ago.
I added 512M to the comp about 2 years back.
Hope this helps.
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12-21-2008, 08:24 PM
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#11
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Member (5 bit)
Join Date: Dec 2008
Posts: 18
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oh and theres another sticker with the barcode and GL-R9800PRO-C3
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12-21-2008, 10:04 PM
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#13
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Member (5 bit)
Join Date: Dec 2008
Posts: 18
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oh well, i'll look for a new power supply, can't use those one, damn it the look good, i don't know where i can get them in NZ lol.
WOULD i need a new graphics card?
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12-21-2008, 10:12 PM
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#14
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Member (12 bit)
Join Date: Jul 2002
Location: Illinois
Posts: 3,589
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If one of the pics you posted is on the graphics card I would guess it is trashed.
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12-21-2008, 10:14 PM
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#15
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Member (5 bit)
Join Date: Dec 2008
Posts: 18
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damn, i might purchase a new computer?
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12-21-2008, 10:34 PM
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#16
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Member (10 bit)
Premiere Member
Join Date: Nov 2008
Location: Detroit, MI
Posts: 822
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12-21-2008, 10:36 PM
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#17
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Member (5 bit)
Join Date: Dec 2008
Posts: 18
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but replacing here in nz is getting close to $600.00NZD for good equipment. Jesus.
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12-22-2008, 06:34 AM
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#18
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Folding at home.
Join Date: Jul 2007
Location: Christchurch, New Zealand
Posts: 2,121
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Quote:
Originally Posted by blackdragon723
but replacing here in nz is getting close to $600.00NZD for good equipment. Jesus.
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Finally, another New Zealander on this forum! I have had reasonable luck this this site: www.ascent.co.nz
Prices are not half bad and shipping is usually next day. Only gripe I had was poor(ish) packaging, but the customer support is extremely good and will deal to any issues you have.
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Last edited by liambl; 12-22-2008 at 08:03 AM..
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12-22-2008, 02:07 PM
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#19
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Member (5 bit)
Join Date: Dec 2008
Posts: 18
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thanks, i'll have that in mind.
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12-22-2008, 02:45 PM
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#20
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Member (12 bit)
Join Date: Dec 2007
Location: Calgary, Alberta, Canada
Posts: 2,110
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Quote:
Originally Posted by kram 2.0
It occurs to me that a 280W FSP power supply unit would generally be under-powering your system, especially when you're playing graphics-intensive games where power load would be the greatest. The Radeon 9800 series recommends (requires) at least a 300W high-quality PSU. Keep in mind also that the Pentium D processor is known to draw a great amount of power, on top of the 9800, which requires an axillary/extra power connector. That is definitely where I would look first. By chance, does your external hard drive have a power connector, or does it only have a USB connector?
This is an aside, but why are you using a DDR333-speed memory with a Pentium D? I don't think Intel ever made a 533Mhz FSB P-D, so you're likely underclocking your processor.
kram
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I'm running DDR-333 Ram with my overclocked Pentium D 820 (920MHz FSB Quad-Pumped) and my processor is not underclocked. I'm pretty sure that the DDR1 motherboards for LGA775 has an unlinked memory controller meaning you can run the FSB independent of ram speeds.
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12-22-2008, 03:00 PM
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#21
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Member (10 bit)
Premiere Member
Join Date: Nov 2008
Location: Detroit, MI
Posts: 822
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Quote:
Originally Posted by Masaki 7-11
I'm running DDR-333 Ram with my overclocked Pentium D 820 (920MHz FSB Quad-Pumped) and my processor is not underclocked. I'm pretty sure that the DDR1 motherboards for LGA775 has an unlinked memory controller meaning you can run the FSB independent of ram speeds.
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you are correct, nice post |
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11-03-2009, 11:41 AM
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#22
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Member (1 bit)
Join Date: Nov 2009
Posts: 1
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Another possibility
I had the "You have not connected your power extension cable ..." message today, but the solution was rather different. To cut a long story short, the 9800's heatsink had worked loose. I tightened it up, replaced the card ... working graphics....
... and yes, I did check out the other solutions/causes first. The molex on my card was firmly seated, and the pins as bright and shiny as the day they were installed; no sign of burning out at all.
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11-03-2009, 04:48 PM
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#23
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The Computer Slayer
Staff
Premiere Member
Join Date: Aug 2002
Location: Northeastern USA
Posts: 12,266
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I have a 9800 pro (used to be my old gaming workstation), and on the very rare occasion, I would get that error message glitch. So, I just reseated the molex connector, sometimes reseated the card, unplugged the PSU, then started up again and that usually got rid of it.
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